Shipping Policy
Order Processing
All orders are processed and shipped within 1-2 business days, unless otherwise stated. Orders will not be processed on the weekends or holidays.
Processing times may increase during the holidays or any event that may lead to a high volume in orders.
For orders with a customized jersey, all items in your cart will ship together approximately 1-2 weeks after your order is processed. This includes roster player customization.
Shipping Rates
Shipping rates will be calculated at the checkout window. Shipping is currently limited to the United States.
Address Updates
- If an address needs to be updated, please email info@wavefc.com with the subject line "Address Update Order #" with your 5-digit order number within an hour of placing your order.
- Please note, emailing does not guarantee an address update.
- For orders that were not able to have the address updated, please contact the carrier once tracking has been provided.
Delayed Packages
- San Diego Wave FC is not responsible for delays in packages caused by an incorrect address provided by the customer, leading to undeliverable shipments.
Contact
If you have a problem with your order, please email info@wavefc.com or contact the carrier directly.
Our team processes customer service emails on weekdays (Monday through Friday). Please allow1-2 business days for a response.